Classes

Manager’s Guide to Building a Strategic Plan with ChatGPT (No Code Required)

This course explores the comprehensive process of building a strategic plan using ChatGPT, tailored specifically for managers at all levels. …

Manager’s Guide to Building a Performance Tracker with ChatGPT (No Code Required)

Learn how to use AI tools to build a performance management tracker that will help you set personalized goals, deliver …

Leading Through Change: A Guide for Production Shift Leaders

Organizational change is inevitable, but guiding your shift team through it effectively is essential for maintaining productivity and morale. This …

Fostering Effective Communication and Listening Skills as a Service Shift Leader

Do communication breakdowns slow down your team? In this course, customer service leader and trainer Afton Howard shares proven strategies …

Practical Tips for Demonstrating Accountability as a Leader

Learn how to create high-performing teams by fostering a culture of trust and psychological safety. Discover actionable insights on building …

Lead With Grounded Confidence in a Changing World with Brené Brown

Courage has always been at the heart of great leadership — but in today’s fast-changing world, what it takes to …

Manager’s Guide to Building a Data Dashboard with ChatGPT (No Code Required)

Explore how to transform raw data into valuable insights using AI tools in this comprehensive course. Work through real-world business …

Leadership Essentials for Production Workers

Leadership isn’t just for managers—it’s for anyone wanting to make a positive impact. In this course, discover how shift workers …

Time Management and Task Prioritization for Service Workers

Do you often feel overwhelmed by too many tasks during your shift? In this course, service leadership expert Afton Howard …