The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical information and crucial services for their day-to-day operation. Preliminary investigations, interpretations of complex computer printouts, coordinating the deployment of emergency personnel and equipment during any crisis situation and routine assignments. A working knowledge of interrogation techniques, CPR and Basic First Aid is required for this position.
Position Description (Download PDF reader)
The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.
Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Experience
Emergency Dispatcher 7
No specific type or amount of experience is required.
Emergency Dispatcher E8
One year of experience equivalent to an Emergency Dispatcher 7.
Special Requirements
Licenses, and Certifications Positions at the Department of State Police may be required to possess CPR certification.
Candidates for positions at the Department of State Police are required to pass the agency administered examination that tests the applicants’ computer and other dispatching-related skills.
Additional Requirements and Information
Positions at the Department of State Police may be required to possess CPR certification.
Candidates without documented previous emergency dispatch experience applying for positions at the Department of State Police are required to pass the agency-administered examination that tests the applicants’ computer and other dispatching-related skills.
This position requires passing a pre-employment screening, including passing a criminal history background check and a fingerprint check by the Michigan State Police.
IMPORTANT: You must attach a resume and cover letter to your application.
Please note: Applicants will be screened out for failure to attach the required resume and cover letter to their application.
Applicants will be selected for interviews based on the following screening criteria:
- Scoring on pre-employment basic aptitude test (if required)
- Demonstrated knowledge of Emergency Dispatch Center operations
- Demonstrated knowledge of communication and computerized equipment required to operate an emergency communications system, including the MPSCS 800 MHz system
- Experience in communicating effectively with law enforcement personnel and external agencies
- Experience in public safety and emergency service operations
- Writing ability as demonstrated through resume and accompanying documentation
- Education and training relevant to the position
Contact MSP-Dispatch-Recruiting@michigan.gov to learn more.
View the job specification at:
http://www.michigan.gov/documents/EmergencyDispatcher_12592_7.pdf (Download PDF reader)
