At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.
Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.
For over 10 years, we’ve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.
One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.
We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.
We’re also a great place to work. For five years in a row, we’ve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!
Our rapid expansion in the data and technology space has created the need for a dynamic and motivated Sales Development Representative (SDR) to join our high-performing Sales Team. As a fast-paced, high-growth company, we offer unique opportunities for career advancement, especially for individuals eager to make their mark in information services or healthcare. If you’re passionate about technology, data-driven sales, and personal growth, keep reading!
Job Summary:
As an SDR, you will be at the forefront of our sales efforts, working closely with both the sales and marketing teams to identify and nurture qualified leads for the Sales Executive Team. This is a hybrid role that provides the perfect foundation for individuals who are early in their sales careers and eager to develop into a full-cycle sales professional. Our SDR program serves as a key talent pipeline for promotion into Sales Executive positions.
Key Responsibilities:
- Lead Generation: Proactively drive targeted campaigns, including cold-calling, email outreach, and social selling, to identify and engage qualified leads.
- Appointments & Demos: Schedule qualified meetings, product demonstrations, and discovery calls for Sales Executives, helping them move opportunities forward.
- Sales Collaboration: Partner with Sales Executives to strategically identify and prioritize target prospects, leveraging data and analytics to refine outreach.
- Lead Qualification: Qualify inbound leads from marketing efforts, nurturing them through the sales funnel. Engage with prospects to assess their needs, aligning their goals with our solutions.
- Product Knowledge: Build a strong understanding of our product’s use cases and customer verticals, allowing you to communicate its value effectively.
- Continuous Improvement: Collaborate with your manager and marketing to provide feedback on messaging and campaign effectiveness.
- Professional Development: Take part in regular sales training and development programs. This role offers fast-track career growth opportunities into Sales Executive roles.
What You Bring to the Team:
- Experience: A college degree or equivalent relevant experience, along with prior experience in a customer-facing role/s, is required. Experience in technology, data or SaaS is a plus.
- Prospecting Skills: Ability to cold-call, identify decision-makers, and cultivate relationships with potential clients.
- Strong Communication: Excellent verbal and written communication skills, with the ability to build relationships and convey complex value propositions clearly.
- Self-Starter: A history of self-motivation, goal orientation, and resilience in fast-paced, competitive environments.
- Tech Savvy: Familiarity with CRM systems, sales automation tools, and email marketing platforms. An ability to learn and leverage new technology quickly.
- Analytical Mindset: Ability to interpret data and insights to refine outreach strategies, with a focus on improving lead conversion rates.
- Growth-Oriented: A desire to grow into a full-cycle sales role, with a passion for continuous learning and professional development.
- Culture Fit: Energy, enthusiasm, humor, and compassion—someone who thrives in a collaborative and fast-paced environment.
Why Join Us?
- Career Advancement: We prioritize internal promotions and offer clear paths for progression into sales roles.
- Ongoing Training: Access to sales and professional development programs to accelerate your growth.
- Innovative Environment: Work with cutting-edge sales tools and data-driven strategies.
- Supportive Team: Collaborate with experienced leaders and mentors who are invested in your success.
