Chicago Oriental Wholesale Market is a fast-paced Asian food & beverage wholesaler looking for a dedicated Bilingual Vietnamese Sales Representative to join our growing team!
Must speak English and Vietnamese
Monday – Friday (8-5pm Full Time) Available
50K-60K Salary after off-site/ work with restaurants independently, first 6-9 months in house training $17.50 – $18.50 per hour
Company Address: 1902 S. Lumber Street, Chicago, Illinois 60616
Responsibilities
- Using the call log to place outbound calls to customers for new orders
- Maintaining good relationships with customers during the call log process
- Suggest new products to customers, ask for product suggestions, field complaints, and inquire whether the customer is satisfied with our service
- Maintaining attention to details (item sold out, item notes, price changes, limited quantities, discrepancies)
- Ensuring all orders are correct.
- Maintaining customer’s satisfaction
- Providing products and services as customer requests
- Following up all issues customer’s complaints, including incoming calls for orders, payments, questions, complaints, returns, order status, and general feedback
- Collaborating with colleagues in many different sectors
- Answering the questions about the products
- Contacting new and existing customers to discuss needs
- Working at the pickup station to check pickup orders, and direct warehouse staff to move the proper quantities of product to customer vehicles
- Acquiring new accounts
- Escalating matters to a supervisor when appropriate
- Providing coverage to other roles during absences / vacations
- Being prepared to work inhouse and outside to visit customers occasionally.
- Other sales duties may be required
- Checking process
- Helping in the filing process on a daily basis (paid and unpaid invoices, generating statements, calculate open balances)
- Helping in the digital filing process (mark packed, mark posted, create payments, update customer data, etc).
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Language:
- English and Vietnamese (Required)
Work Location: In person
