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Delivering Bad News to a Customer
Customer service is about providing the best experience to a customer—yet, a lot of the time customer service reps find …
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Employee to Entrepreneur
Take control of your future and learn how you can make the transition from an employee to an entrepreneur. In …
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Creating Your Internal Mobility Career Plan
Few professionals today feel a sense of job security, thanks to the pandemic, the Great Resignation, ongoing cycles of hiring …
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Circular Economy Business Strategies
The circular economy is a global movement to design out waste, make things last longer, and regenerate nature. Governments and …
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Understanding Intersectionality
Diversity, equity, and inclusion initiatives are an important part of a healthy work environment. But DEI values only scratch the …
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Microsoft Teams Quick Tips
Microsoft Teams, the communication and teamwork hub of Microsoft 365, was designed to help coworkers meet, connect, and share their …
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Leading with Love
Leading with love means being revered, remembered, and getting results. That comes from showing others radical appreciation, radical understanding, and …
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Building a Better Relationship with Your Boss
Your relationship with your boss directly and dramatically impacts your physical and mental health and well-being, like no other workplace …
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Ten Habits of Great Decision Makers
While we all make decisions, all day long, not everyone is equally skilled at making them. The best decision makers …
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